Login
Confirm the company link, then the username HR issued. Walkthrough: UKG login.
Home / Support
When something stalls
UKG support for login, pay, and time
Most fixes start with the admin at your company. Customer support options for UKG Pro and UltiPro are published on ukg.net.
Payroll
Missing stubs usually mean the run has not posted. Check UKG Pro payroll timing with your payroll team.
Time
A rejected punch is often a schedule or pay-rule issue in time and attendance.
Have this ready
- Your company name as it appears on ukg sign in
- Whether you use UKG Pro, UltiPro, UKG Ready, or UKG Dimensions
- The page you expected: paystub, schedule, or PTO
Official sites: ukg.net and ultipro.com. More answers: help.
Message about these pages
Tell us which topic was unclear. This form does not open a UKG customer ticket and does not take a password.